About Us

Preferred Plumbing Solutions, Inc History

Canadian owned and operated. Run by Master Plumber Raphie Konsker with professional experience since 2004. P.P.S. is committed to doing great work and offering superb service to all of our customers. We are based in Thornhill and proudly provide service anywhere in the GTA.

Our Certifications

P.P.S. holds a master license in plumbing and a Red Seal certificate. With our Red Seal certificate, we are able to practice plumbing anywhere in the Country. In addition to this certificate, we also hold an OWWA Backflow Prevention License. This makes us Cross Control Connection Specialists (C.C.C.S.).

Our Services

Residential Plumbing

Preferred Plumbing Solutions provides a variety of residential services to our customers including:

Water distribution pex pipe upgrades
Noisy pipe fixes
Water supply optimization
Clogged Sink
And much more

Drain cleaning
Supply and installation of pressure-assisted toilets
Plumbing modifications

Emergency Plumbing

Burst Pipe
Clogged Drain
Toilet And Shower Problems
Bad Smell
Toilet Leaks

Flow-Tech Water Treatment

Energy Efficiency
Water Efficiency

Backwater Valve

Directing Sewage To One Direction

Have A Plumbing Emergency? No Problem!

Preferred Plumbing Solutions is your local plumber in the greater Toronto area. We are prepared to handle any plumbing emergency that may happen to your home.

P.P.S. is also committed to helping you improve your home’s water efficiency and cost, which is why we offer an in-depth water audit. You may contact us at 905-597-8555 to set-up your water audit and start saving both money and water.

Preferred Plumbing Solutions Inc.

4.8

Based on 176 reviews

Adrian Woodrow

21:22 31 Mar 21

Very happy with Preferred. I had a leaking valve and hot water tap that wouldn't shut off. I called them at 9:45 PM... Monday night. The phone was answered immediately by a live attendant and they showed up the next morning. They were punctual -said they would be at my home between 11am and12 pm- and showed up at 10:59 am. Respectful and courteous -took off their shoes and put on slippers they brought. Asked permission before entering a room or using any furniture. Had a written quote on the spot with several options which they went through with me several times to make sure I was okay with it. Yes it may have been a bit expensive BUT IT WAS MY choice if I wanted all the work, some of the work or none of the work (there was no pressure). Job was done immediately and well done. Would recommend them highly.read more

Lillian D

20:14 17 Mar 21

Last month we hired "some guy" to install and repair the pipes next to our new washing machine. He was really cheap.... What we got in the end was basement flooding 4 times and pipes installed illegally and not to code. Then we hired Preferred Plumbing. They were prompt, pleasant, reliable and efficient and did a great job. They suggested some layout improvements which turned out to be not only attractive, but sturdier and safer. We are really happy with their work and gladly recommend them to anyone.read more

Shawna Magence

22:54 16 Mar 21

The team at Preferred Plumbing were absolute professionals, compassionate, fair and efficient. It was a pleasure to... work with them today. I highly recommend their service.read more

David Gershon

21:27 09 Feb 21

Top notch, professional service from great people. We had some major work to be done. Raffi and his team presented a... full range of options and the pros and cons of each. I can't imagine doing any plumbing work of any size with anyone else! I fully recommend them.read more

Leon Genesove

21:20 28 Jan 21

Excellent service, prompt and professional. Clear options offered with a written estimate. A number of large and small... prlumbing problems in my house were professionally repaired. Spotless clean up after completion. A post-work review inspection was conducted prior to payment. I am happy to recommend Preferred Plumbing.read more

Marni Morris

17:12 12 Jan 21

Professional, polite and prompt they went above and beyond expectations, assessing the situation and then providing... many options to choose from and even throwing in a few unexpected extras such as sink stoppers. Repair was completed well within the time frame provided and clean up was thorough. Would definitely recommend or use again.read more

Faye Davis

15:38 24 Dec 20

Raphi was on time, super professional, and very thorough. Our house is a bit of a plumbing disaster and he spent the... time to really investigate all the nooks and crannies. I also really appreciate that he gave us 3 quote options to choose from for the repairs depending on how much we want to do. He’s an honest person with an impressive work ethic who actually wants to help his customers. If I could find people like him in all work trades home ownership would be a much happier experience.read more

Michael Konsker

00:40 23 Dec 20

Preferred Plumbing disconnected our old dishwasher and then reconnected our new one. They located and repaired a leak... under the sink by replacing all the necessary piping and also reconfiguring the piping allowing more space for my water filter reservoir. It looks really neat and tidy now. I always knew you’re my favourite plumbing company and very aware of your attributes. I just got an even stronger appreciation for your professionalism. I just had some work done in my house, not plumbing related. Though the contractor came exactly on time to look at the job to give me a quote, he did not keep his word to the time line; I waited 3 weeks before he came and when he did, he was 2 hours late. While on the job, they asked me for garbage bags for the refuse, which they ended up leaving on my front lawn, they grabbed my new specialty soft cotton cleaning cloth (which I was gifted from Israel), without even asking me, to do their caulking, ripped it in half so they could both work at it at the same time, when they took their smoking breaks outside, they left the door open allowing the fumes to come in, and littered my lawn with their cigarette butts. No point going on. You at Preferred Plumbing always came on time, your team has always been polite and accommodating, wore shoe covers for hygiene, brought all your own garbage bags, which you took back with you, brought your own rags and made sure to leave the place spotless at the end of a well done job! Thank you Preferred Plumbing Solutions for being who you are.read more

Cindy Rosen

20:49 11 Dec 20

I have used the services of Preferred Plumbing several times and have been very impressed with their very high level of... professionalism. They are punctual, polite and always respect the cleanliness of our home. They perform quick and accurate diagnoses of the issues and present us with clear explanations and options before proceeding. We are very satisfied with the work that has been done and highly recommend Preferred Plumbing.read more

Sandi Altman

21:00 10 Dec 20

Mario and Dominique came to inspect a leak that appeared underneath the kitchen sink. As they determined that the... source of the leak was likely to be the faucet, they disassembled it and after putting it back together, the faucet worked perfectly and there are no more leaks. Excellent work. Very professional!read more

Thomas Leek

01:41 30 Nov 20

Raphie and his team arrived on time and quickly identified the source of my leak. They repaired my cracked toilet... flanged, replaced my outdated toilet with a modern high-efficiency toilet and removed my bidet which had not been used for quite sometime. Furthermore, Raphie tightened the tank on one of my other toilets as a courtesy. I felt informed throughout the entire process and their work exceeded my expectations. Highly recommended!read more

Norman Rothschild

16:44 13 Nov 20

I have used them several times and they always do a good professional job and are clean when doing they work. Not the... least expensive but good and reliable and again I have every confidence the work will be done correctlyread more

Jana Foster

18:12 10 Nov 20

Highly recommend! The work was done efficiently, safely and high quality. Customer service was excellent as well.

Marla Kamin

21:26 21 Oct 20

I was referred by a friend to Preferred Plumbing. Raphie and his team were very professional and precise about what... work they were doing. Raphie explained in detail each issue that needed repair. He showed me everything that was being repaired and it was all done in a timely fashion and they were very efficient. I would recommend this company any time.read more

Cindy Goldberg

19:43 02 Oct 20

I cannot say enough good things about Raphie and David. They were on time, very professional, very easy to work with,... and along the way they made sure to explain to me why and what they were doing. They spent a great deal of time trying to figure out what my plumbing issue was. I completely trust their work and was very satisfied with their service. I will absolutely use them for all my future plumbing needs.read more

Arman Aghbali

18:19 30 Sep 20

They were professional, speedy, and COVID conscious. Very easy to work with.

Deena Grossman

20:35 03 Sep 20

Amazing service. Fast, friendly and meticulous! A pleasure to deal with from booking to completion.

Arla Litwin

19:01 27 Aug 20

We have used Preferred Plumbing many times and i highly recommend them. they are professional and do a great job and... they guarantee their work. they explain the problem fully and provide options for repair. i have used other plumbers in the past, but now i will only use Preferred.read more

TJ Mead

23:54 19 Aug 20

I called them to help with 2 leaks and a seized shower fixture. They came in and did an assessment, they told me how to... resolve the seized fixture without it costing me any money. They cut panels for the two leaks and got right to work identifying what was wrong. Raphie walked me through my options and then got right to work fixing the leak. Raphie and Nathan were both professional and a pleasure to work with. Everything was nice and clean when they left. I will only work with Preferred Plumbing Solutions for my plumbing needs moving forwards. Excellent service.read more

Laura Rocabert-Maila

00:29 24 Jul 20

Replace of kitchen sink from one bowl on to two bowls. Had to change all the plumbing below sink. Excellent job, well... done, very professional. Good presentation with alternatives of the extent of the job we would like to do, different options, different prices, well explained. I will use them again.read more

Michael David

18:37 17 Jul 20

Exceptionally happy with their service and customer service. Deals directly with property tenant and address all... concerns. Very responsive. Great service and even better quality. Excellent customer engagement.read more

Linda Sage Alexander

18:43 30 Jun 20

We were delighted with Raphi and John. They were informative, efficient and pleasant. They explained everything clearly... & provided us with various options & price points. We will definitely call them the next time we need plumbing help!read more

Tammy Harris

23:58 16 Jun 20

They did an excellent job. They are professional and let you know the problems and solutions. They give you a few... quotes from what it would cost to get everything fixed to cheaper options, which was great. They noticed some potential problems that we were able to fix to avoid future disasters of floods under the sink and the In the furnace room.read more

Ali Shahrami

12:19 08 Jun 20

Preferred Plumbing Solutions are very professional and very well organized. However, their overhead cost will reflect... the bill that end customer will receive. You might be able to find some other local plumbers that do the same job but way less expensive. Overall, I find them too expensive.read more

sarah zoberman

19:17 07 Jun 20

We had a very positive experience with Raffi and Mario and their team. They helped identify areas in our home that... required their attention. We then came up with a customized plan. Their work was neat and they conducted themselves in a professional manner. We would not hesitate to recommend Preferred Plumbing.read more

Ron Goldstein

14:21 07 Jun 20

We were very happy with our experience with Preferred Plumbing. Raphie and his assistant were extremely professional... and courteous. They assessed our problem(s) and provided various options. They were neat, cleaned up in a meticulous manner, and thoroughly disinfected their work area before leaving. Would certainly call your company again, if needed.read more

Dena Greenberg

23:25 28 Apr 20

I hired preferred plumbing to unclog our dishwasher. I was very nervous that during covid-19 this would be a problem.... However, the first thing Mario did before entering my home was explain all the precautions and equipment he was using to prevent any spread, always keeping me informed of sanitation, masks and gloves he was using to be cautious. Quickly my problem was diagnosed and what should have taken an hour took over 3, as Raphi and Mario did not want to leave without flushing out the dishwasher pipes over 10x until they were satisfied they ran clean. They went over and above their job, always being sure to wear in-home booties to keep my floors clean, they used my central vac to vacuum behind the dishwasher, and even installed the bag holder under the sink to give me more space! I couldn't be more impressed with these guys. I would hire them over and over again. Their easy demeanor and knowledge put me at ease and I would trust them with all my plumbing needs.read more

Naomi Spodek

15:19 11 Feb 20

I was extremely happy with the service we received. Everything was clearly explained and work was completed to the... highest degree of quality and efficiency.read more

Alona Burman

19:35 29 Jan 20

Raphie and his team are beyond AMAZING!! You cannot beat the quality of their work. Always shows up fast and on time... or before. Is able to diagnose what’s going on and give a number of options. Takes time to explain the issue and the options. AMAZING!!!read more

Helen Paul

16:51 19 Dec 19

This company has integrity. I had a small problem several months after our initial work was done. Their response was... immediate. The problem was fixed no questions asked and no charge. There is also an educational component to the service to help you understand what needs to happen and why. I would highly recommend this company. Helen Paulread more

Joy Shanfield

20:42 16 Dec 19

I can’t speak for value because I do not shop around for service providers. I was impressed by all other factors. I... appreciated the technicians’ thorough explanations of the job, what was entailed, and the benefits. The two technicians were a pleasure to have in the home, and were particularly neat, efficient and helpful.read more

Yolando Fernandes

03:33 14 Dec 19

Recently did toilet repair and replaced washing machine faucets and hose as well as saddle replacement for furnace... humidifier. Work was done well by Daniel and Mario. Both were courteous and knowledgeable. However the pricing was very expensive.read more

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