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Water heater installation was great, but this place feels a little pricy. One thing I didn't like was the sales tactics. The main thing they promote is a 100% satisfaction guaranteed water conditioning system. He mentioned the cost of water softener salt could be $500 a year...which is misinformed at best considering we are a family of 2 and softener systems can use salt based on the amount of water you use. As for whether the system works or not, it's hard to say as there is support for both sides. A lot of people say it doesn't work and explain it using a children's science experiment, but it's like saying fusion doesn't exist because you smacked two pieces of wood together real hard.

As always, I could rely on Preferred Plumbing to arrive exactly when they said they would. The service guy was so pleasant and accommodating. He explained everything to me clearly and patiently before beginning the repairs, and made sure I was ok with what needed to be done. I’m always amazed at how clean my bathroom is after these service guys leave. Everything is done with such courtesy and respect for the home owner. It was a positive experience from beginning to end. And of course the work is always done to perfection with such attention to detail.

We needed to install a faucet in our washroom and Dominic did an incredible job not only with the installation, but with explaining everything that was being done. Both Dominic and Daniel went over the different parts and provided thorough information. They gave us multiple options in terms of the work that should be completed and put us in a great position to make an informed decision. By far the most professional plumbing company I have dealt with from the moment I gave them a call to the moment the work was completed. Extremely impressed!

Mario is a very good plumber. He explained the work clearly and presented several options. Once we chose the option we wanted, Mario completed the work right away and the quality of workmanship was very good. Highly recommend!!

From start to finish Preferred Plumbing was a pleasure to work with. They took the time to answer our questions and completed the work in a professional manner that exceeded our expectations. I would highly recommend them.

I called Raphie and he came by and gave us a quote for the work to be done and he had his tech Dominic (who was amazing) come by a hour later to completed the job. Very professional and friendly and also very neat as they used drop sheets everywhere that needed to be protected. Would highly recommend their services. Marni Donsky

great service

Very speedy and efficient service. Mario did a great job assited by Rob. Daniel explained our options in a very clear manner so that we could a decision. Happy customers

Excellent service! They rushed to help me with a time-sensitive issue on a very busy day for them. Raffi was very helpful and communicative and I would definitely recommend Preferred Plumbing for any issues you may have with your plumbing